Qantas Case Study Essay Example for Free

Qantas Case Study Essay It is the world’s second oldest airline, and has a successful history to uphold. Over the next 5 years Qantas aims to hedge fuel prices and use more efficient aircraft to limit further fuel costs improve employee/employer relationships by reducing the number of employment relations disputes and retain corporate market share by enhancing facilities and lounges to appeal to corporate travellers. Change management is viewed by   Alan Joyce as a critical component Reasons for current business planning What were the critical factors that led to Qantas’ decision to move some of their operations off shore? 3 2. What then happened once the decision was made4 – What change management processes needed to have taken place? 4 Were the change management processes well managed? 4 What could they have done better to counteract the disgruntled union and workers? 4 3. Where is Qantas now in its competitive positioning both locally and internationally?